Shipping Policy
Effective Date: February 5, 2025
We do not ship to P.O. boxes or APO/FPO addresses.
Currently, we ship our mushroom tincture extracts nationwide within the United States.
Shipping Methods: Orders are usually shipped using DHL, UPS, or USPS.
Handling Time: 1–2 days (Monday–Friday)
Transit Time: 1–5 days (Monday–Friday)
Shipping Rates:
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you finalize your purchase.
Shipping Status:
Once your order ships, you will promptly receive a shipping confirmation email containing your tracking number.
If the confirmation email doesn’t arrive immediately, don’t worry — we are aware of the delivery timeframe provided at checkout and will ensure your order ships within that window.
Order Changes:
If you need to make changes to your order, please notify us immediately.
Item Not Recieved:
If your order shows as delivered but you haven’t received it:
Check around your property and with neighbors.
Contact the courier directly to help locate your package.
If the issue persists, please email us at support@faeforestfungi.com so we can assist.
Tracking Your Order:
We provide tracking for every order. Tracking information will be available once your tincture has shipped.
Please note: depending on fulfillment needs, products may occasionally ship from different locations.
Taxes:
We are required by law to charge sales tax on all applicable items purchased, unless exempt by law.
For Further Inquiries:
If you have any questions, please contact:
Email: support@faeforestfungi.com